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Setting up alert channels and alert conditions

Required role and plan

Open Alerts in the menu and select + Add channel.
Under Send to, choose Slack, Teams, Chatwork, Email or Webhook.
Enter the destination (Incoming Webhook URL, Workflows URL, “room ID:API token”, email address or destination URL). See How to get each URL or token in the dialog.
Optionally enter a Display name, and under Applies to choose the whole organization or one project.
Select Add, then select Send test in the list to check that alerts arrive.

Webhook alerts are signed (webhook-signature). Verify them with the Webhook signing secret shown on the page (visible to Admin or higher).

Developers and Viewers do not see + Add channel or Delete, and alert conditions are view-only for them (Developers can still use Send test).

There is one set of conditions per organization, shared by all channels. Turn each condition on or off and choose its threshold.

Condition	When it alerts	Thresholds
Failed deliveries	At the time you choose, and when retries run out. At most once an hour per endpoint	Right away, after 5 minutes, 15 minutes or 1 hour
Endpoint disabled	An endpoint was disabled after failing for 5 days	—
Retry backlog	An environment has more messages waiting to retry than you choose (once a day)	100, 1,000 or 10,000
Monthly usage	This month’s messages pass the share of your limit you choose	50%, 80% or 100%
Polling endpoint not polled	No one has polled a polling endpoint for the time you choose	1, 6, 24 or 72 hours