Docs

Issuing customer portal links

Required role and plan

Role
Developer or higher
Plan
Starter and above

Issue a link

  1. Open Customers in the menu.
  2. Select Customer portal on the row.
  3. Copy the URL and give it to the customer, or select Open to see it yourself.

Links expire after 15 minutes and can be opened any number of times until then. Issue a new link after it expires. To embed the portal in your own service, issue links with the API (API reference).

What customers can do in the portal

  • Add, edit, pause and delete endpoints (non-webhook destination types only if your organization is on Pro or above)
  • Show and rotate signing secrets
  • Send tests, recover failed messages, and create and delete polling tokens
  • Check delivery logs (Failed only covers the last 7 days) and retry
  • Change the display language

Fixed source IPs, compatibility signatures and transformations cannot be changed in the portal.

Notes

  • If your organization moves to the Free plan, existing links stop opening.
  • Deleting a customer invalidates that customer’s links right away.